Original｜Odaily Planet Daily ( @OdailyChina )
Author: Wenser ( @wenser 2010 )
As time enters 2025, the mainstreaming of cryptocurrency is further accelerated. PayFi, DePIN, AI Agent and other sectors have gradually become the intersection of the crypto field and daily life, and the participation of mainstream exchanges in the daily life of the crypto population is also gradually increasing. Since its establishment 7 years ago, BitMart has also become an indispensable part of the lives of users: some have witnessed the growth of BitMart; some have seized their own market opportunities; and some have realized long-term asset appreciation through BitMarts crypto asset allocation. As a crypto trading platform launched in March 2018, BitMart now supports more than 1,700 crypto projects, with users covering more than 200 countries and regions. In this article, we will take a peek at BitMarts past development process through the perspective of user interviews, and understand how it has gradually become a world-renowned crypto asset trading platform from a startup exchange. (Note from Odaily Planet Daily: To protect user privacy, the following IDs are all pseudonyms, and some content has been deleted and modified)
Interview with a loyal BitMart user: Always by your side through bull and bear markets
Over the past 7 years, BitMart has received strong support from many loyal users. We also conducted brief interviews with some representative users to understand how BitMart practices its operating philosophy of user-centric and service in exchange for trust in their eyes.
Jayson: Early registered user of BitMart
As one of the earliest users of the BitMart platform, Jayson clearly remembers that when he first heard about BitMart in 2018, it was at the end of the bull market. At that time, many platforms either had trouble registering or had poor service experience. I valued a reliable and smooth trading experience, so I bought BitMart. As one of the earliest users of BitMart, he seized a number of high-quality projects, including participating in multiple Launchpad projects on the platform. Starting with an initial asset of $30,000, he explored and optimized the trading method step by step. His asset allocation ratio has been greatly optimized, and good trading habits have been developed, which fully reflects BitMarts original intention of providing users with high-quality crypto assets.
When asked about his early experience using BitMart, Jayson recalled: The user interface is very clear and the platform functions are very direct, which is also BitMarts advantage. There are not too many fancy interference items, so we can quickly find the corresponding function entrance. In addition, Jayson also gave high praise to the data analysis tools and transaction support capabilities of the BitMart platform, saying that it not only enhances the ability to judge the market, but also provides convenience for seizing trading opportunities. In addition, according to him, BitMarts risk control capabilities are also excellent, and the security settings for transfers and other arrangements are complete, and the reliability is trustworthy.
Emily: Meme Coin Player
In July 2021, Emily entered the cryptocurrency market. The dazzling array of currencies, the rapidly rising and falling prices, and the endless new projects made her, as a novice, collapse at one point, and she even wondered if she had chosen the wrong industry.
Until she met BitMart, she quickly got started with trading at BitMart Academy and learned a lot of basic industry knowledge. In the following years, through her own efforts, she successfully grasped several phenomenal Meme coin projects and received generous returns.
When talking about BitMart, Emily was full of praise: When I first started trading, BitMarts user guidance and user education functions were very convenient. Even a novice could quickly get started. It enabled me, a newcomer in the industry, to quickly understand the basics of trading and gradually accumulate professional market analysis capabilities.
In addition, Emily summarized the reasons why she was able to get a certain return on Meme Coin: In addition to reviewing and summarizing more and exchanging investment research information with friends, BitMarts platform screening mechanism has provided me with great help - it not only avoids the complicated process of on-chain operations, but also avoids problems such as counterfeit coins and coins with the same name. Thumbs up for BitMarts coin listing team!
David: Founder
Unlike individual traders, David, as the founder of a company, uses BitMart for more diverse reasons: According to his own description, he initially paid attention to the crypto market because he wanted to hedge investment risks, and then regarded cryptocurrency as part of asset management; now, he has regarded BitMart as his value partner, and the financial management income of BitMarts platform currency BMX has basically covered the daily living expenses, and there is still a certain surplus.
It is understood that in August 2022, David registered a BitMart platform account at the strong recommendation of a business partner. At that time, he did not expect that such a small move would bring such a big change in his trading concept.
When asked about his holdings, David replied: In addition to the mainstream BTC, ETH, and SOL, I am also concerned about the financial management, trading, and new listing activities related to BitMarts platform currency BMX, and the scale is not low. In addition, BitMarts service also makes me feel comfortable. The 24-hour customer service can respond quickly and the processing results are very good. As a BitMart VIP, we also have exclusive customer service to provide help at any time. I have subsequently recommended no less than 20 partners to manage their crypto assets through BitMart, and I also look forward to BitMarts development after its 7th anniversary.
Seven years of steady growth: from technological breakthroughs to ecosystem co-construction
Since its establishment seven years ago, BitMarts business scope has been gradually expanding. From the initial spot trading platform, it has gradually developed into a comprehensive encryption platform with rich functions, smooth experience and comprehensive security. The business scope covers spot trading, leveraged contracts, documentary trading, Launchpad, fiat currency, wealth management, NFT, as well as institutional and VIP business.
From the past experience, BitMart has made steady progress:
In March 2018, BitMart was officially launched. Starting from its “user-friendly” design, it quickly attracted early users. In July of the same year, the platform currency BMX was listed on CoinMarketCap.
In August 2019, it completed the Pre-A round of financing led by Distributed Capital;
In 2020, the number of registered users exceeded 1 million, and lending and futures trading functions were launched at the same time;
In 2021, daily trading volume exceeded $2 billion, BMX price hit a record high, and completed a Series B financing led by Alexander Capital Ventures , with a valuation of $300 million;
In 2022, margin trading and NFT markets were launched;
In 2023, the number of Twitter (X platform) followers will exceed 1 million, and the inscription market will be launched;
In 2024, the P2P market will be launched;
In February 2025, the third-generation trading system was launched, and the number of registered users exceeded 10 million.
Sheldon, founder of BitMart, said: In the past seven years, we have experienced the ups and downs of the crypto market, but we have always adhered to the user-centric concept, continuously improved our products and services, and built the infrastructure of the crypto industry as the gateway to Web3.0. The slogan 7 YEARS S7RONG is not only a summary of the past development process, but also an expectation for the diversified layout in the future. BitMart will continue to work hard.
BitMart’s territory: global layout and localized services
In terms of global layout, BitMart has nearly 500 team members, and more than 80% of them have an education background from international prestigious universities. This not only brings efficient market insight, but also enables the team to tailor services for regional users with rich international experience. BitMart insists on localized services with a global vision, supporting 11 languages including English, Chinese, Vietnamese, Spanish, and Russian. It breaks through the user threshold through language services, and launches corresponding online and offline activities in combination with localized cultural needs, thereby enhancing user stickiness and allowing users to experience more comprehensive and considerate services.
As of February 2025, the number of its global users has exceeded 10 million, covering markets such as North America, Asia, and Europe. The 24/7 multilingual customer service system has also brought it a good reputation among users. BitMart has been committed to creating a free, open and trustworthy encryption platform for users. It provides users with the opportunity to freely choose assets, and meets the diverse needs of users by optimizing the trading experience and supporting more high-quality assets. It is this concept that enables BitMart to maintain a high user retention rate and continue to expand global users in a highly competitive market.
In terms of user operations, BitMart has held hundreds of meet-up events in more than 20 countries and regions around the world, reflecting BitMarts consistent adherence to the operational value of putting users first. Recently, it also launched a series of activities including lucky draws, trading competitions, new user reward programs, and exclusive credit card rewards. Xiaomi SU 7 Ultra was given as the grand prize for the 7th anniversary event, celebrating the milestone of the 7th anniversary with global users.
BitMart Ecosystem Development: Platform Coin BMX, Digital Wallet and Web3 Strategic Layout
In the past few years, BitMart has won awards such as CNBCs Top 100 Global Financial Companies, Worlds Best Crypto Exchange of 2023 selected by International Business Magazine, and has also launched a fundraising campaign for the Turkish earthquake, which can be regarded as an industry social responsibility.
When talking about the subsequent development, BitMart officials said, BitMarts platform currency BMX is a core component of the platform ecosystem. At present, BMX has nearly 10,000 ecosystem builders covering multiple countries and regions. BMX is strictly destroyed every quarter, and the BitMart platform has launched a variety of application scenarios such as handling fee deduction, BMX staking, and small asset exchange for BMX. The ecosystem around the BMX platform currency is also gradually improving.
In addition, comprehensive exchanges and Web3.0 portals are also important development goals of BitMart. It is understood that digital wallets, institutional-level custody and trading solutions businesses will also be launched soon. In terms of building external partnerships, BitMarts cooperation with leading public chains in the industry such as Solana, BNB Chain, Base, and TON is also progressing steadily, and will further increase the ecological influence of both parties through offline activities and operational activities. For the application of AI in user trading services, BitMart is also continuously updating the trading system and corresponding security guarantees, allowing technology to serve users and AI and platform users to grow together. In the future, as one of the entrances to the Web3 financial ecosystem, BitMart will also play an increasingly important role in connecting the traditional financial field and the world of digital assets.
Conclusion: After 7 years, we have a stronger vision and a clearer heart
Since 2018, the development of BitMart has not only been inseparable from the efforts of the official team, but also benefited from the strong support of loyal users from all over the world. In the past 7 years, BitMart has been steadily advancing step by step; now, user-centric BitMart has set its sights on a bigger world - becoming the entrance to the Web3.0 world, building a diversified metaverse infrastructure, creating data freedom and freedom for the future world . In the future, the development of BitMart is worth looking forward to.
Risk Warning:
Use of BitMart services is entirely at your own risk. All cryptocurrency investments (including financial management) are highly speculative in nature and involve substantial risk of loss. Past, hypothetical or simulated performance is not necessarily indicative of future results.
The value of digital currencies may go up or down, and there may be great risks in buying, selling, holding or trading digital currencies. You should carefully consider whether trading or holding digital currencies is suitable for you based on your personal investment objectives, financial situation and risk tolerance. Investment is risky, please be cautious of the content, BitMart does not provide any investment, legal or tax advice.
